All returns, refunds, or exchanges must be approved by First Class Marketing Inc ( parent company of nannycammsandmore) before any products are returned.

We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact sales@firstclassmarketing.ca before placing an order.

RETURN POLICY: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by First Class Marketing before product(s) is returned. All products must be returned in the original packaging.  We will replace, refund, or credit your account for returned product(s) at our discretion. Please contact us at sales@firstclassmarketing.ca for any returns.